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Lesson: Identifying Hardware Support Issues

• Troubleshooting Tools
• Evaluating Hardware Devices
• Determining Driver Status

Troubleshooting Tools

• Windows Server 2008 tools
– Event Viewer
– WRPM
– Device Manager
– WMI scripting
• Hardware vendor tools
• Third-party tools

Evaluating Hardware Devices

• Windows Logo Program
• Windows System Assessment Tool
• Device Manager
• Environmental factors
– Electrical
– Cooling
– Asset disposal
Identifying Vulnerable Hardware Components
When evaluating server hardware, you should consider the following:
• MTBF
• Redundancy
• Components
-RAM
-Disk
-CPU

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